Refund Policy
Return & Cancellation Policy
At High Style Shoppe, we want you to be happy with your purchase. Because we work with third-party suppliers to bring you our products, our return and cancellation process is facilitated in coordination with those suppliers.
Cancellations
Orders may be cancelled within 24 hours of purchase. After this window, your order may already be in processing or shipped by our supplier and cancellation may not be possible. Please contact us as soon as possible at Rashi@Highstyleevents.ca if you need to cancel.
Returns
If you are unsatisfied with your order, please contact us within 14 days of receiving your item. To be eligible for a return, items must be unused, unworn, and in their original packaging.
All return requests are subject to our supplier's return policies. High Style Shoppe will facilitate the return process on your behalf, but we cannot guarantee returns outside of our supplier's terms and conditions.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, please contact us and we will work with our supplier to resolve the issue at no cost to you.
Refunds
Once a return is approved and the item is received by our supplier, refunds will be processed within 5–10 business days to your original payment method. Please note that processing times may vary depending on your bank or payment provider.
Non-Returnable Items
The following items are not eligible for return:
- Final sale or clearance items
- Opened or used items
- Items damaged due to misuse or improper handling
Contact Us
For any return or cancellation requests, please reach out to us at Rashi@Highstyleevents.ca. We aim to respond within 1–2 business days.